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Programs

At Coquitlam Centre we know shopping is about more than what you purchase - it's about what you experience. That's why we offer a range of shopper services designed to make your shopping trip more relaxing, more convenient and more rewarding.

Included among our in-mall services are:

  • Free shuttle service to assist you with your shopping needs around Level Two of the centre. 11:00 - 4:30, 7 days a week
  • Information to help you find what you need
  • Gift Cards sales for those who want to give the perfect gift
  • Free stroller rentals for tired little ones under 42" and their parents
  • Baby supplies for those unexpected incidents
  • Wheelchair and walker loans for safety and convenience
  • Jump start your vehicle when it just won't go
  • Lost and found to keep track of the things you've lost
  • Event information to let you know what's happening
  • Walking rovers to help you find your way
  • Book our special Food Court Birthday Party Zone for your child’s next birthday party
  • Schedule your Scavenger Hunt

Guest Services is located on Level One in the Hudson's Bay wing (near the escalator).

Did you know that there are information lines at each directory map? Just look to the right of the map for the phone. This is your direct link to our Guest Services Staff, who can help you with the map or provide information.

To call us please dial: 604.464.1414

Kids Play Park (KPP)

The Kids Play Park is located by Guest Services on Level 1, next to Hudson's Bay. Children can enjoy the soft play foam climbing/play structures including a 12ft tree with tunnel, "water" slide, sports car and canoe all on a "landscape" carpet, depicting a Westcoast Exploration theme.

Kids Play Park Rules and Regulations:

  • Children must be under 46" in height
  • Parents or Adult Guardians are responsible for their children at all times. Never leave your child unattended.
  • Shoes must be removed before entering. Socks must be worn (Health regulations). ** Please note: Socks may be borrowed from Guest Services. Please return used socks to Guest Services so that they may be laundered and ready for other children.
  • Food and Beverages are prohibited in the KPP.
  • The KPP is open during Shopping Centre hours only.
  • Use of KPP is at your own risk. Coquitlam Centre will not be held accountable for injuries suffered, or lost or stolen items.
  • All Rules and Regulations must be followed.
  • Coquitlam Centre Staff reserves the right to remove anyone from the Play Park who is in violation of these Rules and Regulations.

Kids Interactive Lounge (KIL)

Located next to Guest Services is our Kids Interactive Lounge. The KIL is designed for children who are a little older or too tall to play in the Kids Play Park. The KIL features activities for children to help with their cognitive development and makes learning fun.

Kids Interactive Lounge Rules and Regulations:

  • Parents or Adult Guardians are responsible for their children at all times. Never leave your child unattended.
  • Food and Beverages are prohibited in and around the KIL
  • The KIL is open during Shopping Centre hours only
  • Use of the KIL is at your own risk. Coquitlam Centre will not be held accountable for injuries suffered, or lost or stolen items
  • All Rules and Regulations must be followed
  • Coquitlam Centre reserves the right to remove anyone from the KIL who is in violation of the Rules and Regulations

Parents Room

Coquitlam Centre is pleased to provide our shoppers with a 400 square foot Family Room, located adjacent to the Kids Play Park. The facility accomodates a washroom, three nursing stations, secured children's play area, microwave and diaper changing amenities for mothers/fathers of young children.

ALWAYS PLAY SAFE AND HAVE FUN!